1.1 This offer is an official offer of Rivenverse Video Production Studio (hereinafter referred to as the “Studio”) to provide services for creating video content. The offer regulates all terms of cooperation between the Studio and the customer (hereinafter referred to as the “Client”) who placed the order in the Studio.

1.2 The Studio has the right to make changes to this offer without notifying the Client. When making changes to the current version of the offer, the last modified date is indicated. The new version of the offer comes into force from the moment of its placement, unless otherwise provided by the new version of the offer. The current version of the offer is always available on the website at: www.rivenverse.com/legal/offer.

1.3 By accepting the offer, the Client guarantees that he has the legal capacity to enter into a binding contract with the Studio.

1.4 The offer is made publicly available on the Internet.

1.5 The Offer does not need to be sealed and/or signed by the Client and the Studio (hereinafter referred to as the “Parties”), while maintaining full legal force.

2.1 The Studio offers the following services:

— Create videos for advertising and movies

— Video editing, color correction and grading

— Animation and special effects

— Rigging and character animation

— 3D visualization and modeling

— Sound design and Voice acting

— Post-production

2.2 The Studio undertakes to perform work on creating video content based on the terms of reference, which is formed at the beginning of work on the order together with the Client.

2.3 The Client undertakes to accept and pay for the order in accordance with the terms of this agreement.

The date of entry into force of the agreement is considered to be the deposit of funds to the Studio’s banking details and is valid until the full fulfillment of the obligations.

The Parties have established a deadline for the completion of video production through written communication. Deadlines are agreed individually with the Client for each project.

Typically, orders at the Studio are finished within 20 to 45 days after the transfer of funds to the Studio’s account, although longer periods may also be possible.

The duration of video production is dependent on the terms of reference and other aspects specified in this offer.

The work is performed in the following order:

1. Study and approval of the terms of reference.

2. Preparation and coordination of the script and storyboard.

3. Collecting material and creating scenes based on technical specifications.

4. Rendering, post-processing (editing, color correction, special effects, etc.).

5. Dubbing, sound design and final editing.

6. Transfer of the finished product to the Client.

— The client will receive periodic progress reports.

6.1 Rights and obligations of the Studio:

6.1.1 The Studio is obliged to perform the work in accordance with the Client’s terms of reference.

6.1.2 The Studio is obliged to provide approximate or exact deadlines required for the execution of the order based on the formed terms of reference.

6.1.3 The studio is obliged to provide the finished work within the specified time frame. However, the Studio disclaims all responsibility for deadlines in case of force majeure (specified in clause 9 “Force Majeure”), as well as due to possible changes to the terms of reference, edits and improvements at the request of the Client.

6.1.4 The Studio has the right to receive full payment for the work performed within the time limits agreed with the Client.

6.1.5 The Studio has no right to transfer information about Studio Clients’ orders and project files to third parties who are not responsible for the development of the project.

6.1.6 In case the Client does not provide necessary information for an order for a long period of time or is unable to confirm changes to the order, the Studio has the right to delay the order until a later date. In such circumstances, the order is temporarily suspended until the Client provides the necessary information.

6.2 Rights and obligations of the Client:

6.2.1 The Client is obliged to provide the Studio with all the necessary materials and information to perform the work.

6.2.2 The Client has the right to receive interim work results and make adjustments within the agreed time frame.

6.2.3 The Client is obliged to pay for the result of the work performed.

6.2.4 The Customer has the right to cancel the order and receive the unused portion of the funds back if the following conditions are met:

— Within one week, provided that the work has not been started, 100% of the deposited amount will be paid.

— If the work has been started and part of the funds has already been spent, then cancellation of the order is possible, but not the entire amount will be refunded.

If the entire prepayment amount has already been spent during the development of the project, then the Studio will not pay anything to the Client, in which case the Client takes all the losses on himself.

6.2.5 The Client has the right to request corrections for the project if there are serious deviations from the agreed terms of reference. If the entire order is not completed according to the terms of reference, the Client has the right to request a redesign of the entire project.

6.2.6 The Client does not have the right to remake the entire project if:

— When ordering, the terms of reference were written and agreed upon, and the work was completed according to it.

— The Client observed the work process, knew about the changes made to the project, or approved any changes to the project.

— The Client showed an example of the work and gave full permission to “do it at the discretion of the Studio,” based on key criteria such as dates, links, slogans, important words and so on.

6.2.7 The Client has the right to purchase the exclusive rights to the product created by the Studio at a price equal to 100% of the order price. In such a situation, the Client becomes the full owner of the product, and the Studio waives its rights to it. In the future, the Studio will not be able to use the product for promotion, profit and other purposes.

6.2.8 The Client does not have the right to request different variations of the video or any video elements (for example: different stylistics, design, animations, etc.) in order to “watch and choose the best”. All work is done exclusively according to the terms of reference, and it can only be changed during discussion with the Client.

6.2.9 The Client has the right to change the terms of reference, make edits and other improvements, if they do not conflict with the approved terms of reference (for example, they do not break the logic of scenes and animations). Such changes may affect the project budget.

7.1 Funds transferred by the Client will not be refunded if the Client has not been in touch for more than 90 days after payment.

7.2 If the Client refuses within 90 days for any reason to pick up the completed order and pay the rest of the funds for the project, the Studio automatically receives exclusive rights to this order. Such a project is transferred to the Studio’s portfolio and can be modified, posted on video hosting sites and used in advertising. Also, such a project can be used when creating projects for other Clients without compensating any funds to the Client.

7.3 The budget for the project was laid out at the stage when the terms of reference were being formed. If the client requests further modifications after the project has commenced, the project budget may need to be adjusted, and the project completion date may also be extended.

7.4 If the Client does not wish to draw up and coordinate the terms of reference, the work will be carried out at the discretion of the Studio, which the Client will be informed about. At the same time, the Studio will not make changes to the work if the Client does not like the ideas and solutions proposed by the Studio. However, in such a case, it is possible to make small adjustments on individual terms.

7.5 The parties are responsible for non-fulfillment or improper fulfillment of obligations under the agreement in accordance with the current legislation of the Russian Federation.

The price for the services provided by the Studio is calculated according to the terms of reference, which outlines the extent and intricacy of the work. The final cost is either verbally communicated to the Client or specified in the contract.

Calculations are made as follows:

— A deposit of 50% of the order price is required. The remaining payment terms will be discussed on a case-by-case basis.

— The final payment will be made after all the work is completed and the finished product is delivered to the client.

9.1 The fact of occurrence of force majeure circumstances, as well as the limits of their operation, are determined by the Studio.

9.2 The list of force majeure circumstances includes any natural, political or technical events that led to disruption of the normal functioning of the Studio. This list is not exhaustive and can be expanded.

9.3 In case of force majeure, the Studio has the full right to freeze the Studio’s current orders for a period determined by the Studio. In addition, the Studio reserves the right not to return the balance for the outstanding part of the work, but at the same time undertakes to finish it completely.

The offer may be terminated by agreement of the Parties, as well as unilaterally at the written request of one of the Parties on the grounds provided for by the Agreement and the legislation of the Russian Federation.

Termination of the agreement unilaterally is made only at the written request of the Parties within 15 calendar days from the date of receipt by the party of such a request.

The Client has the right to terminate the contract unilaterally if the Studio violates the terms of work for a period of more than 10 business days.

The Studio has the right to terminate the Contract unilaterally if the Client violates the payment terms of the order for a period of more than 10 business days. Also, if the Client performs the following actions repeatedly (2 or more times):

— A fundamental change in the terms of reference during the work process previously approved by the Client.

— Deadline changes and the requirement to deliver the project earlier than the agreed deadlines.

— Inappropriate behavior (insults and getting personal).

In case of cancellation of the order and, as a result, cancellation of the order, the cost is recalculated and unused funds are returned to the bank details specified by the Client.